Subscription Help_Payment Update

  1. Log in to your customer portal.
  2. Click the Address & payment details tab and select manage payment methods
  3. Click Edit on the existing payment to update. 
  4. Click Send edit payment link.
  5. Check email associated with the account (make sure to check spam), and click on the link in the email to open the payment page.
  6. Click the Change payment link.

 

  1. Fill in the new payment details (make sure the card Billing address is correct)
  2. Once you have added the new payment details scroll to the bottom and click the Update Card button.

*Note if the change is successful you will get a validation confirmation message.